Privacy Policy

At Moffat Falls & Yaraandoo, we are committed to protecting the privacy and security of any personally identifiable information (“PII”) you provide us. PII includes information that can be linked to a specific individual, such as name, address, phone number, or email address.

This privacy policy explains how we handle and protect your PII in accordance with commonly accepted privacy principles. This policy was last adjusted on 17 March 2011.

We reserve the right to modify or amend this policy at any time and for any reason. Any material changes to this privacy policy will be posted prior to their implementation. Questions regarding this policy should be emailed to info@moffatfalls.com.au or sent via postal mail to:

Moffat Falls Pty Ltd
PO Box 254, URUNGA
NSW 2455, Australia

What Information We Collect

In an effort to keep our service as simple and easy as possible, we do not create, use or store profiles of our customers. We only record PII and other information that we reasonably require to do business with you. On all of our pages that collect PII, we specifically describe what information is required in order to provide you with the product or service you request.

We collect PII when you:

Make a booking

We collect your full name, email address and phone number each time you make a booking with thebookingbutton.com.au. We will also collect credit card information, including card number, card type, security number, cardholder name and expiry date to pay for accommodation purchased through our website.

How We Use Your Information

We use your PII only for the purpose of responding to and fulfilling your requests for our products and services. Information collected when you purchase from us is used to charge your credit card and deliver your booking confirmation electronically. We may also contact you about your stay for customer service and feedback purposes or to make any changes or cancellations to your booking.

Who We Share Your Information With

We do not disclose any information about customer bookings to anyone except in the following circumstances:

Legal obligations

We may be required by law to disclose information you provide us with for the purposes of obtaining products or services from us. We may also disclose information against someone who poses a threat to our interests (such as customer fraud) or whose activities could cause harm to others.

How You Control and Access Your Information

We believe that site visitors and customers should have control over the collection and use of their PII. Here’s how you can control and have access to your information:

Booking information

If at any time you would like to alter the PII you provided us in your booking, please contact us.

General

If at any time you want to enquire about any of your PII that we store, please contact us.

How We Protect Your Information

To ensure the confidentiality of your PII, we use leading security technology and procedures that are regularly reviewed and updated.